Returns Policy

At Stirvana, we want you to shop with confidence. If you are not fully satisfied with your purchase, you may return it under the following terms:

1. Return Window

  • Returns are accepted within 14 days of the delivery date.

  • Items must be unused, in original packaging, and in the same condition as received.

  • Proof of purchase (order confirmation or receipt) is required.

2. Non-Returnable Items

The following items cannot be returned:

  • Used or damaged bar tools (not caused by shipping).

  • Gift cards, promotional items, or sale clearance items.

  • Personalized or engraved products.

3. Wrong or Damaged Items

  • If you receive the wrong item or a damaged product, contact us within 7 days of delivery.

  • Stirvana will arrange a free return shipping label and send a replacement at no extra cost.

4. Return Shipping Costs

  • For standard returns (not due to damage or error), customers are responsible for return shipping costs.

  • We recommend using a trackable shipping method to ensure the package is safely delivered back to us.

5. How to Initiate a Return

To start a return, please contact us at:

📧 Email: support@stirvana.store